Billing Terms

By saving a payment card, you agree to the pricing and billing terms set out below. All billing for sales managed by our own progression team is administered by The Sales Progressor Ltd, a company registered in England and Wales, company number 17455131, registered office 5 Hercules Way, Leavesden Park, Watford WD25 7GS, United Kingdom.

Fees are payable only on sales you instruct our team to progress, and only when those sales exchange contracts.

• Sales you progress yourself are free, at every stage, with no charge on exchange.
• Your agency’s first sale managed by our team is free. For subsequent sales, the fee is calculated using the agreed sale price at the point of exchange: £250 for sales up to £349,999; £300 for sales between £350,000 and £499,999; and £350 for sales of £500,000 or above.

No fee becomes payable until a sale managed by our team exchanges contracts. Fees for all qualifying sales exchanged within the same calendar month are collected as a single payment at the end of that month. Where available, your billing page will display a running total of fees accrued during the current month.

Sales you progress yourself remain completely freethroughout the transaction, including upon exchange of contracts. Your agency’s first sale managed by our team is also free and will not attract a fee upon exchange.

If contracts are exchanged but the exchange is subsequently formally rescinded or reversed, any fee charged in respect of that sale will be credited to your account and deducted from your next payment. Credits are applied automatically, with no action required from you.

If a payment is unsuccessful, we will notify you and make further attempts to collect the outstanding amount over the following 14 days. A further seven-day grace periodwill then apply. If payment remains outstanding at the end of this period, your agency’s ability to instruct our team on new sales will be temporarily suspended until the balance is settled. This will not affect your access to free self-progression or interrupt any sales already being managed by our team.

Your payment card details are securely processed and stored by Stripe, our payment provider. The Sales Progressor does not store or have access to your full card number. We can view only limited card information, including the card brand and last four digits, for billing and identification purposes.

The agency director is responsible for the agency’s billing arrangements and is the contracting party for these terms. Access to payment details, billing management and invoices is restricted to directors. Negotiators do not have access to these functions.

We reserve the right to amend our pricing, subject to providing at least 30 days’ advance notice. Any revised pricing will apply only to sales instructed with our team on or after the date the new pricing takes effect. Sales already under our management will remain subject to the pricing in effect when they were originally instructed.

The Sales Progressor is not currently registered for VAT, and no VAT is therefore added to the fees stated above. Should our VAT registration status change, we will notify you in advance of any resulting change to your charges. Updated billing terms will be provided for your acknowledgement before those changes take effect.

If you believe a charge has been made incorrectly, please contact us at support@thesalesprogressor.co.uk in the first instance, before initiating a dispute with your card provider. We will review your query and work with you to resolve it as promptly as possible.

Anything about billing: support@thesalesprogressor.co.uk

For the contract that governs your overall use of the platform, see our Terms of Service.